Displaying the No-Show Policy Associated with Rate Plans

When users create reservations, the no-show policy associated with the rate plan is displayed in the following areas:

  • Book a Reservation screen

  • Estimated Charges section of the reservation

  • Copy Group screen

  • Bulk Edit Rate Plan screen

  • Stay Property Setup Tool

Book a Reservation Screen

The no-show policy associated with the rate plan is displayed in the Estimated Charges section of the Book a Reservation screen.

A screenshot of a computer AI-generated content may be incorrect.

When users select a rate plan in the Book a Reservation screen to create reservations, the no-show policy associated with the selected rate plan is displayed in the Policies pop-up screen that appears when users click the Policies hyperlink.

A screenshot of a computer AI-generated content may be incorrect.

Reservations ➜ Estimated Charges

The no-show policy associated with the rate plan is displayed in the Estimated Charges section of the created reservations. When the associated policy is made inactive, the following message is displayed: This No Show Policy Is No Longer Active. Select Another Policy.

A screenshot of a computer Description automatically generated

Copy Group Screen

When users copy a group, the no-show policy associated with the group is selected to be copied in the Copy Group screen (Group ➜ Copy Group).

A screenshot of a computer Description automatically generated

Bulk Edit Rate Plan Screen

When users modify multiple rate plans using the Bulk Edit option (Rate Plans ➜ More ➜ Bulk Edit), users can select the no-show policy for the rate plans from the No Show Policy drop-down list in the Policies section of the Bulk Edit Rate Plan screen.

A screenshot of a computer Description automatically generated

Stay Property Setup Tool

Users can import no-show polices to a property using the Stay property Setup Tool. A column, noShowPolicy, is displayed in the CancellationPolicy tab. When users set the value of a policy as True for this column, the policy is created as a no-show policy. When the column is left blank, the policy is created as a cancellation policy.